Here are a few tips for to assist you in your search of the Directory of CBSA offices and services.
In order to start finding an office, you can browse by province or by service. Select either the province you want, or select the particular service you want. You will then be presented with an interactive map and list of offices that match your choice.
Getting more details about an office
You can find out detailed information about an office by either selecting its name in the list or by selecting its red pin on the map, followed by selecting its name in the pop-up bubble.
Using the left hand menu
After your initial selection of a province or a service, use the left hand menu to choose a different province or service.
Whenever you want to go back to the home page of the directory, select the "Directory of CBSA Offices and Services" breadcrumb link near the top of the page. You can also return to CBSA's home page by selecting the "Home".
Finding out more about services
On the main page, you can select "List of Services", under "Other Information", to see a description of each service offered along with links to additional information.
Zoom in and out
Use the plus and minus icons on the screen, or the mouse wheel, or the plus and minus keys on the keyboard to zoom in and out. The world icon always zooms out to the top level.
Slide the map
Use the on screen arrows, or hold the left mouse key while your curser is on the map and drag the mouse, or use the arrow keys on the keyboard to slide the map around. Note though that the top level, most zoomed out map cannot be moved.
Zoom in faster
Hold the "Shift" button, then press and hold the left mouse key while your curser is on the map. You will be able to draw a red square over the selected area. Once you release the mouse key and "Shift" button, the map will zoom to the selected area.
Selecting the red pins
A red pin indicates a CBSA office. Select the red pins you are interested in viewing. Information about this location will appear on the map.
Green circles indicate groups of offices, or groups of red pins. The number in the circle indicates how many offices or red pins are in the group. Zoom in to make the offices or red pins appear in order to select one.
Show more entries
At the top left of the List of Offices, you're able to select and view more than 25 offices and up to 100 offices. This allows you to customize it to your preference.
Number of pages
At the top and bottom right side, you'll see a few numbers. These are the page numbers. Use them to navigate to each page of the list of offices.
Sort the list
Clicking on a column header will sort the list by that column. You can sort in ascending (low to high) or descending (high to low) order. By default the list is sorted by Name in ascending (A to Z) order.
If you know the port number of the location you're looking for, you'll find it on the left hand column. Make sure you click on the Number column header and they will be placed in order for you.
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